Page 78 - Manual e Directório do Porto de Maputo / Port of Maputo Handbook & Directory

AGEnTES PORTUÁRIOS E MARíTIMOSBotsuana, Maláui, África do Sul, Suazilândia, Zâmbia e Zimbabué. Totaliza milhões de toneladas de carga movimentada todos os anos.Os clientes de topo con nuam a juntar-se às fileiras da clientela da Delagoa SL, atraídos pela sua abordagem personalizada a serviços que incluem agenciamento de navios, desalfandegamento e despacho, e operações de logís ca global.O conhecimento de gestão sobre o sector também é um forte atrac vo para os clientes. A experiência incorporou o ethos de um atendimento ao cliente detalhado e uma reinvenção constante da proposta de serviço.A determinação de colocar o cliente no topo dos seus pensamentos é norma diária para a Delagoa SL, o que significa que nenhuma oportunidade de melhorar fica para trás. Quando esses projectos de petróleo e gás arrancarem a Delagoa SL estará pronta.ex-senior managers of some of the most prominent shipping agencies in Mozambique, whose combined working experience spans more than 80 years.Oil and gas aside, Delagoa SL handles a diverse range of cargoes from bulk minerals to local imports of cement and project cargo. The spread of clients is geographically-broad too with a mul tude of SADC countries involved, including Botswana, Malawi, South Africa, Swaziland, Zambia and Zimbabwe. It adds up to millions of tonnes of cargo handled every year.Blue-chip customers con nue to join the ranks of Delagoa SL’s clientele, a racted by its bespoke approach to services that includes ship’s agency, clearing and forwarding and global logis cs opera ons.The management’s industry knowledge is also a strong pull for clients. Experience has embedded the ethos for detailed customer care and a constant reimagining of the service proposi on.The determina on to put the customer at the forefront of its thinking is the day-to-day norm for Delagoa SL, meaning no opportunity to improve is missed. When those oil and gas projects take off, Delagoa SL will be ready.Manica Freight ServicesManica Freight Services – a wholly-owned Mozambican company – stands out from the crowd in the Mozambique mari me industry.More than 120 years of local know-how is invested inDelagoa SL